Visa Virtual Accounts have a seven-year expiration date from the time of purchase. There are no fees associated with using GiftCards.com gift cards to make a purchase; however, Virtual Accounts that are inactive for more than 12 consecutive months will be charged a $4.95 per month inactivity fee.
Visa Virtual Accounts are only usable online, over the phone, by mail-order catalog and anywhere else that a “card not present” transaction is allowed.
If a Visa Virtual Account does not cover the full amount of the purchase, you could expect the system to decline the transaction since most websites cannot handle a split tender transaction.
Visa Virtual Accounts are delivered via e-mail. The greeting includes instructions on how to activate and check the balance of the gift card. The Virtual Account can be used for online and telephone purchases anywhere that Visa debit cards are accepted in the US.
It can sometimes take up to 24 hours from the time of purchase for the email to be delivered unless you specify a future delivery date.
Since a physical gift card is not mailed, the recipient will receive notification of the Virtual Account via e-mail. Instruct the recipient to check e-mail as well as any SPAM folders or automatic filters.
If the Virtual Account does not arrive within the expected timeframe, contact Customer Service for assistance. Have the invoice number and the recipient’s e-mail address available prior to making the call.